Payments Methods Accepted:
Visa, Mastercard, Discover

Shipping Methods & Cost:
USA: First Class - CDs/DVDs: $3.50 first item, $.50 each additional item
USA: First Class - Vinyl: $5.75 first item, $2.00 each additional item
Canada/Mexico: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item
Canada/Mexico: First Class Airmail - Vinyl: $7.00 first item, $3.00 each additional item
Europe/Asia: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item
Europe/Asia: First Class Airmail - Vinyl: $7.50 first item, $5.00 each additional item
Australia: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item
Australia: First Class Airmail - Vinyl: $7.50 first item, $5.00 each additional item
South America: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item
South America: First Class Airmail - Vinyl: $7.50 first item, $5.00 each additional item
All Others Outside USA: First Class Airmail - CDs/DVDs: $6.00 first item, $2.00 each additional item
All Others Outside USA: First Class Airmail - Vinyl: $7.50 first item, $5.00 each additional item

* PLEASE NOTE: Orders shipped outside the United States generally take one to two weeks for delivery. However, please allow up to two months for delivery due to International postal and customs delays!
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Payment Options
SilverDisc Music accepts Visa, MasterCard and Discover credit cards. Your card will be charged only when your order ships. Provided credit card information is transferred via a secure (SSL) online ordering system.
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Order Processing
Most orders will ship the same or next business day after the order is received and processed. However, some titles are limited in production, so immediate shipment cannot always be guaranteed. Orders will be shipped via U.S. Postal Service First Class. State sales tax will be added to orders shipped within California.

Return Policy:
We want you to be completely satisfied with your purchase. You may return any unopened title within 10 days of receipt for a full refund of the product price with the exception of vinyl LP's. Vinyl LP's are non-refundable without a "return authorization number" (RA Number). Please contact us for an RA number should a vinyl product need to be returned to the warehouse. Please note: we cannot refund shipping and handling charges unless (1) we made an error with your order (2) the item was defective or (3) the product was damaged in shipping.
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Please note that some imported items are shipped without plastic wrap. This is standard packaging process used in many countries outside of the U.S. Please be assured that the merchandise you receive are NEW. In the event an item is found to be damaged or defective, the item will be replaced with a like title. We cannot substitute for another item. If the item is of limited quantity or cannot be replaced, we will credit your account upon receipt of the defective merchandise.
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Items being returned must be returned to:
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SilverDisc Music
27943 Seco Canyon Rd. #322
Santa Clarita, CA 91350
USA
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Please briefly explain the reason for the return on the package.
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We recommend returned items be shipped using an insured carrier. We cannot be liable for lost or damaged returns.

Backorder Policy:
Orders are shipped the same or next business day. In the event that an item is out of stock, it will be placed on back-order. Back-orders usually take about five to ten business days to come back into stock. If after ten days an item is still on back-order, we will notify you. Credit cards are not charged until the order is shipped.

Grading:
All products sold by SilverDisc Music are brand new. We do not sell used product. Please note that some imported items are shipped without plastic wrap. This is a standard packaging process used in many countries outside of the U.S. Please be assured that the merchandise you receive are NEW.